Frequently Asked Questions

Everything you need to know about ordering, shipping, returns, and warranties.

How long is the sleep trial?

Every Secret Mattress comes with a 100-night risk-free sleep trial. If it isn't right for you, returns are free.

How much does shipping cost?

Shipping is free on every mattress, platform, and bedding order to the lower 48 United States.

Where are your mattresses made?

Every Secret Mattress is hand-sewn in the USA using premium materials and individually wrapped coils.

What is the warranty?

All mattresses are backed by a 10-year no-sag guarantee covering manufacturing defects, including sagging, broken coils, and stitching issues.

How do I return a mattress?

Contact Care@SecretMattress.com within your 100-night trial window and we'll arrange a free return pickup.

Do you offer financing?

Yes — financing options are available at checkout so you can split your purchase into affordable monthly payments.

What sizes do you offer?

We make Twin, Twin XL, Full, Queen, King, California King, and select RV sizes. Check each product page for the full list.

Are the mattresses good for hot sleepers?

Our hybrid mattresses use breathable Euro-top covers and individually wrapped coils for airflow. The Mattress Chiller Cooling Bed Pad System adds active cooling for hot sleepers.